Hot Chocolate

RAM General

I run for a group called I Run 4 can I have an extra medal?

Yes! We think this program is an awesome one! Please just come stop by the info tent at the end of your race and we can provide you an extra medal for your buddy.

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I received the wrong size in my packet that was mailed to me. How do I get this fixed?

We're sorry you were sent the incorrect size than what you ordered in your mailed package! If you would like to come to Expo we can exchange it for the correct size here. Just come visit us at the registration ...

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How do I receive live runner updates for my family?

Keep your friends and family in the loop as you run for chocolate. Live runner updates send them free notifications via Facebook, Twitter, or text as you cross specific points on the course. Here’s how to get l...

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I purchased the Protection Plan - how do I use it?

For further information on how to utilize the protection plan, please email - protectionplan@enmotive.com

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How do I update my pace?

To update your pace per mile, follow the steps below: Login to your RAM account Under Upcoming Races, click "View Registration" Click "Change Details" Update pace and click Continue Please let us kn...

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What is acceptable proof to obtain a military discount

We offer a 10% military discount on all of our races with proof of service. Acceptable proof is a copy/screenshot of a recent LES or DD214. When submitting your proof, please let us know what race you are inte...

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What does the protection plan cover and not cover?

We will reimburse the Event Fee you paid if you, or the Relay Team of which you are a member, are unable to participate in the Covered Event for any one of the following reasons ("Qualifying Reasons"): You s...

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